Meet Your Customers
on their terms through seamless interactions
Discover the Latest Innovations in Generative Language Models with the Kore.ai XO Platform V10.1 Release
Extraordinary IVA development experience with smart co-piloting, dynamic conversations, and advanced analytics.
Be Where Your Customers Are
to deliver extraordinary experiences
Serve your customers via 40+ voice and digital channels. The Kore.ai XO Platform natively supports enterprise and social messaging apps including MS Teams, Slack, WhatsApp as well as SMS and email. Speed deployments with pre-built integrations with leading IVRs and customized voice channels.
Omnichannel for the Enterprise
The Kore.ai Omnichannel Approach
Kore.ai XO Platform simplifies the development and deployment of virtual assistants across multiple channels using a ‘Build once, Deploy anywhere’ approach, including support for web and mobile.
The XO Platform automatically connects to channel-specific APIs, allowing seamless connectivity with collaboration tools like Slack, MS Teams, WhatsApp Business , or Workplace by Facebook. Easily integrate with SMS systems , email servers , and social messaging apps like Twitter, Facebook , and Telegram.
List of Channels
Communicate with your customers via any of the below-mentioned channels.
Select the channel you want to add and easily configure it to work with your IVA. The XO Platform provides detailed instructions and configuration settings, assisting you in every step.
Deliver Seamless Interaction Across Channels
Channel-Specific
Provide Seamless Experience
with channel-specific replies and automation
Improve user experiences by setting up distinct conversation styles for digital and voice channels. Use formal language in email channels and engage in more casual conversations on WhatsApp or Facebook Messenger.
Additionally, take advantage of each channel’s native features to automate tasks and streamline processes. For instance, perform tasks like creating new groups or adding members to existing groups in MS Teams.
Web Client
Single-click Deployment
to web channel
Deploying virtual assistants to a web channel is just a click away using the Kore.ai XO Platform. Share the unique URL with customers and stakeholders to interact with the virtual assistant. Embed the client script directly into your website.
The platform offers tools to personalize and customize the theme to meet your brand guidelines.
Create Omnichannel Experiences
on your terms with platform-specific SDKs
Kore.ai provides SDKs with standard client libraries that require minimal configuration. This allows you to quickly and easily integrate VA’s chat capabilities, including natural language processing, into your custom applications. You can also use our SDKs to extensively customize message formatting, styling, and more.
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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