THE KORE PURPOSE
We believe most, if not all, human-to-machine (we prefer to call them, virtual assistants or VA) interactions can be automated for the greater good of our customers and their employees.
Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners and employees
We also believe that we play a critical role in making these interactions simple, natural and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation virtual assistant creation platform, experience delivery platforms and vertical and horizontal industry-specific solutions.
This is how we aspire to push the boundaries of conversational AI and related innovation in automation technologies
Kore.ai pioneered the creation and adoption of AI-first virtual assistants by enterprises across all industries and regions. Over the years, Kore has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.
Kore’s conversational AI product portfolio has and will continue to transform enterprises by automating delightful customer and employee experiences with unmatched contextual intelligence.
By partnering with leading ISVs and global system integrators, Kore is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.
Kore.ai pioneered the creation and adoption of AI-first virtual assistants by enterprises across all industries and regions. Over the years, we have emerged as the preferred technology provider to automate conversational interactions for our Global 2000 customers. Our Conversational AI product portfolio transform global enterprises by automating customer and employee experiences. By partnering with leading ISVs and global system integrators, we help companies accelerate their digital transformation journey to have rapid business impact, both to the top and bottom-line.
“Our promise is to provide a no-code enterprise-class conversational AI platform and products. Our solutions provide secure, contextual, conversational, quick-to-deploy and digital UX-rich intelligent virtual assistants to enhance the experience of your customers, employees and agents.”
– Raj Koneru, Founder & CEO – Kore.ai
We believe our values should guide our culture
We strive to put ourselves in our customers’ shoes to understand and empathize with their business needs and challenges.
We look at every problem as an opportunity to innovate and we try to find a solution in the most efficient way.
We believe that clear communication drives a culture of openness that eventually helps our customers and boosts internal productivity
To aspire and embrace bold ideas that come from anywhere is the only way to try, fail (fast), learn and be a true leader
The world today has given us perspective to be human and nice to one another (our customers, partners and employees alike) AND appreciate our unity through diversity
It is not worth living if you are not having some fun – so we believe in the power of encouragement and appreciation in light of both, success and failure
Kore provides an end-to-end, comprehensive AI powered “no-code” platform that serves as a secure foundation for enterprises to design, build, test, host and deploy AI-rich virtual assistants, process assistants and conversational digital apps across 30+ different digital and voice channels. We also offer specialized solutions focused on cloud call center, banking, healthcare, HR and IT helpdesk, search capabilities and customer support services.
At Kore, we believe the digital future can blend convenience and speed with a personal and human touch and that people should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. From that idea, we built a family of products and solutions that let companies harness the power of AI powered assistants and that deliver enriching experiences for their employees, customers and agents.
Profiled in Opus Research Decision Makers’ Guide to Enterprise Intelligent Assistants
– Feb 2021
Positioned as a Leader in 2020 ISG Provider Lens Intelligent Automation – Solutions & Services
– Feb 2021
Featured as a Conversational Platform vendor in Celent’s AI in the UI: Ladders Are Making the Difference Vendor Spectrum
– Jul 2020
Featured in Everest Group’s Conversing With AI – Intelligent Virtual Agents (IVA) State of the Market Report
– Jun 2020
Kore is featured as one of the key vendors of NLP technology and conversational user interfaces (CUI)
– Jan 2020
Kore is positioned as a Leader in Intelligent Virtual Agents – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020
– March 2020
Kore is recognized as a technology provider for one of the top 25 digital transformation projects globally
– June 2020
Kore is featured as one of the 7 leading vendors who offer IVA solutions that address enterprise-wide use cases
– June 2020