Complete contact center solution to enhance customer experience, increase revenue and reduce operational costs.
The Need for Automation
Contact Center Challenges
SmartAssist for Better Customer Service
Simple for your customers and intelligent for agents.
SmartAssist, an omnichannel contact centre solution built on Kore’s virtual assistant platform, helps you automate routine business interactions that do not require human-to-human (H2H) conversations.
It enables you to implement effective strategies that facilitate self-service interactions to reduce customer wait times and call drops.
Integrate Seamlessly with Contact Center Ecosystem
SmartAssist interacts easily with your contact center ecosystem and technology stack.
Enhance Customer Engagement with SmartAssist
Faster time to value that helps to increase self-service interactions
Raise your NPS by upping your IVR IQ and improve customer retention