Use Case: Cross-sell & Prefill

Industry: Banking

Challenge:

• Banks operate in stiff competition, they do not want to leave any stone to unturn to grab customer’s attention and satisfaction
• Retaining the existing customer and selling new products to him is a critical task for every bank

Solution:

• Banks leveraging the conversational capabilities of BankAssist.ai can offer a superior customer experience to their customers
• They can intelligently understand user requirements and promote the right products at the right time

Benefits:

• It results in 5x higher customer loyalty
• The possibility of customer buying new products is increased by 35%