Use Case: Inquiry Functions
Industry: Banking
Challenge:
- Banking processes are complex and need to run through the menu maze to avail simple information
- Users are looking for a simple and secure environment to access the required information
Solution:
- The BankAssist.ai empowers banks to offer a conversational experience to customers by offering a simple interface to provide resolution to their queries
- Just say, “Hey, what is the balance available in my account”, and the assistant does the rest
Benefits:
- This significantly reduces customer efforts to avail the required information
- Customer satisfaction is improved by 3x