Use Case: Drug Information

Industry: Healthcare (Patient & Physician Facing)

Challenge:

• Patients sometimes are skeptical about the prescribed drug and the drug interactions and spend hours researching for it over the internet
• Doctors/Pharmacies often have to manually search the drug information to avoid prescribing certain medications to individuals with specific allergies or medical history

Solution:

• An intelligent Virtual Assistant can simplify this process by offering support to patients and professionals who need information regarding drug usage and their interactions
• It can also provide additional information such as differences in brands, alternatives, and warnings

Benefits:

• Users get the required information instantly, thus enhancing the user experience. They don’t have to spend hours searching or wait to connect with their doctor
• Increased efficiency and productivity of health professionals by saving their searching time and efforts