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Discover the Latest Innovations in Generative Language Models with the Kore.ai XO Platform V10.1 Release
Extraordinary IVA development experience with smart co-piloting, dynamic conversations, and advanced analytics.
for all your enterprise-class experience optimization needs
Kore.ai Experience Optimization (XO) Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. The platform employs generative language models to build intelligent virtual assistants (IVAs) 5x faster with 3x fewer operational efforts.
Automate front-office and back-office interactions
Kore.ai XO Platform has capabilities to manage the entire IVA lifecycle.
Design, build, train, test, deploy and manage IVAs without writing a single line of code.
Awards and Recognition
Highly rated and awarded
across multiple leading agencies
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Again!
“As customer and employee experiences have become pivotal for business growth, it’s never been more important for enterprises to invest in a proven AI technology platform.
And that’s why we’re so honored to be named as a Leader in Gartner’s Enterprise Conversational AI Platforms Magic Quadrant 2023.”
Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, Bern Elliot, Gabriele Rigon, 6 March 2023.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Kore.ai.
The Tech Stack
Kore.ai Experience Optimization Platform Architecture
A Robust, Flexible and End-to-End Optimization Platform
Better Together: The Future of Intelligent Automation, Today
In this webinar, you will learn:
– What is hype and what is realistic when it comes to LLMs and their potential
– How a blended approach, with LLMs and CAI, accelerates time-to-market and time-to-value
– How Kore.ai leverages LLMs in the XO Platform to deliver enterprise value
Generative Language Models
Achieve Faster Time-to-Market
with next-gen technologies
The Kore.ai XO Platform empowers businesses to build advanced virtual assistants that generate natural responses with minimal development efforts. By harnessing the power of Large Language Models (LLMs) and Generative AI technologies, the platform assists in every step of Intelligent Virtual Assistant (IVA) development, thereby reducing operational efforts and achieving results in a shorter time
Continuous Improvement
Stay Ahead of Customer Expectations
with ongoing monitoring and updating
The Kore.ai XO Platform encourages continuous improvement by offering new features, capabilities, and performance upgrades. Continuously optimize the virtual assistant’s performance to ensure the delivery of exceptional customer experience.
Open Architecture
Perform Seamless Integration and Customization
with pre-built enterprise connectors and tools
The open architecture of the Kore.ai XO Platform offers versatility in constructing virtual assistants through its ability to connect with external data sources and APIs. The prebuilt integration workflows are useful in expanding the capabilities of virtual assistants.
XO Platform
Execute Complex Conversations
with innovative language processing and tooling
No-code Builder
Optimize Experiences and Automate Interactions Right Now!
Are you a non-developer, business user or non-data-scientist and willing to build & deploy AI-powered virtual assistants and process assistants? Here you go, the Kore.ai XO Platform’s no-code tooling capabilities enable you to achieve your goal without writing a single-line-of-code.
The platform’s no-code tooling, drag-n-drop interface, UI-based training module and pre-built templates are ideal for you to kick-start your conversational AI journey instantly.
Appreciated and Recognized Globally
Featured in Everest Group’s Conversing With AI – Intelligent Virtual Agents (IVA) State of the Market Report
Trusted by the world’s most iconic brands
350+ HAPPY CLIENTS WORLDWIDE
Documentation
Learn all things about Kore.ai XO Platform
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Academy
Get trained and certified on Kore.ai XO Platform
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Marketplace
Accelerate your conversational AI Projects
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Here Is What Our Customers Have To Say
Manager For AI & Automation
Industry: Finance
Role: CTO
Firm Size: 30B + USD
Conversational HR Assistant
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
Manager Architecture
Industry: Energy and Utilities
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B+ USD
Virtual Assist On Chat & Voice With Kore
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
Compliant with Global Industry Regulations and Standards
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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