Learn more about XO: Your Experience Optimization Platform

Express is the simplified and approachable path for non-technical users to enjoy the power of the XO Platform.

XO Platform

Benefit from the industry leading platform for managing customer experiences.

Put AI Chatbots to work using Generative AI, hand off to human agents seamlessly when needed, and cost-efficiently manage a contact center.

Build Your AI Chatbot

Build your Contact Center

XO Platform Services

Discover key XO Platform features

Agnostic Approach

Orchestrate experiences with freedom of choice

XO Platform is cloud and language model agnostic. You choose the hosting environment and LLMs that fit your business.

Responsible AI

Have confidence in the experiences you create

The XO Platform is governed by guardrails that provide controls over privacy, safety, and appropriateness.

Integrations

Enhance efficiency and data sharing

Easily integrate and transfer data across diverse applications and systems with custom and pre-built connectors within the XO Platform.

Omnichannel

Provide support across the channels your customers use

Over 45 voice and digital channels supported. Pre-built integrations to MS Teams, Slack, WhatsApp, SMS, Email and more.

Multilingual

Engage customers in 135+ languages

Train your AI Chatbot in one language and our auto-language detection and auto-translation handles the rest.

Insights

Use real-time data to optimize performance

XO’s Analytics & Insights tools provide detailed dashboards to analyze real-time data generated by the AI Chatbot during interactions.

Security and Compliance

Get enterprise-grade security and compliance

Provide top-tier security, employing highly secure protocols and enterprise-level encryption to safeguard against vulnerabilities. Compliant with SOC2 Type2, PCI, GDPR, and HIPAA.

Go deeper.

Express is a simplified path for non-technical users to see the value of the XO Platform for building AI Chatbots and deploying a highly affordable contact center. If you are interested in going deeper in the technology, we have a lot to share on the Enterprise section of our website.

Put Over a Decade of CX Experience to Work for You

Build your AI Chatbot

Build Your AI Contact Center