Extraordinary experiences drive extraordinary outcomes!
We are the world leader in Conversational AI technology, helping companies deliver extraordinary experiences for their customers, agents, and employees on voice and digital channels.
Effective Experiences Matter
Provide convenient, timely, and personalized service experiences for your customers and employees with Conversational AI powered intelligent voice and digital assistants.
Key Experience Areas of Focus
Customer Experience
Deliver humanized and effective experiences with speed and accuracy to delight your customers.
Provide the best self-service experiences using conversational AI across voice and digital channels, every time and gain a competitive advantage.
Employee Experience
Keep pace with speed of business by automating employee interactions through self-serve intelligent virtual assistants.
Provide quick, accurate, and contextual answers to repetitive queries enabling your support staff to get back to business priorities that matter.
Key Experience Areas of Focus
Customer Experience
Deliver humanized and effective experiences with speed and accuracy to delight your customers.
Provide the best self-service experiences using conversational AI across voice and digital channels, every time and gain a competitive advantage.
Employee Experience
Keep pace with speed of business by automating employee interactions through self-serve intelligent virtual assistants.
Provide quick, accurate, and contextual answers to repetitive queries enabling your support staff to get back to business priorities that matter.
Here is what our customers have to say
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
[vc_wp_text]
Support Bot is Helping Save 100’s of Support Hours per Quarter
We’ve been able to drive significant business value since deploying our Kore.ai built employee support Slack bot. Using the bot, we are saving hundreds of support hours per quarter across multiple business areas (IT, Finance and HR).[/vc_wp_text]
Jose Enrique Pons
Lead Architect,
T-Systems
[vc_wp_text]
Integration with a workflow engine will definitively speed up the process of bot development
We have been using Kore.ai platform for 2.5 years. We have always had good support from their side both in contract negotiation and on the operational side. Over time, they improved the platform based on customer feedback. They’ve released version 9 a few weeks ago, it’s impressive! I believe the integration with a workflow engine will definitely speed up the process of bot development.[/vc_wp_text]
Stacy Pelletier
HR Digital Enablement,
Enbridge, Inc
Industry: Energy
Revenue: 30B + USD
[vc_wp_text]
Excellent experience implementing our HR virtual assistant
We had an excellent experience implementing our HR virtual assistant with Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is always adding innovative capabilities for continuous improvement. As an HR end-user, I have been able to learn how to create my own simple intents and add/configure the NLP with relative ease.[/vc_wp_text]
Architect
Industry: Communications
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B + USD
[vc_wp_text]
Speed to market customer experience with Kore.ai’s Conversational AI Platform
Overall we are pleased with Kore.ai as a platform to offer at enterprise level. It has an overall life cycle from Bot concept, Build, Integrate, Test, Production & Analytics. NLP engine wise it has 3 different engines complementing each other allowing some street smartness with patterns to solve some complex scenarios.
[/vc_wp_text] 
Santosh Kumar
Commercial Services Lead,
Roche Diagnostics
Industry: Healthcare
Revenue: 3B + USD
[vc_wp_text]
Even non-technical people can develop the solution
The platform is very user-friendly, even non-technical people can configure and develop the solution. The platform is capable of integrating external systems/ services using API.[/vc_wp_text]
Software Engineer
Industry: Finance
Role: Enterprise Architecture and Technology Innovation
Firm Size: 3B - 10B USD
[vc_wp_text]
If you need an AI Solution, Look No Further
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
[/vc_wp_text] Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
[vc_wp_text]
A Very Unique Conversational AI Platform !
Overall a great Enterprise Conversational AI platform, the different options that you have for training – the fundamental meaning and machine learning give a lot of flexibility.[/vc_wp_text]
Here is what our customers have to say
Principal Product Manager
Industry: Media
Role: Product Management/Marketing
Firm Size: 3B - 10B USD
[vc_wp_text]
Support Bot is Helping Save 100’s of Support Hours per Quarter
We’ve been able to drive significant business value since deploying our Kore.ai built employee support Slack bot. Using the bot, we are saving hundreds of support hours per quarter across multiple business areas (IT, Finance and HR).[/vc_wp_text]
Jose Enrique Pons
Lead Architect,
T-Systems
[vc_wp_text]
Integration with a workflow engine will definitively speed up the process of bot development
We have been using Kore.ai platform for 2.5 years. We have always had good support from their side both in contract negotiation and on the operational side. Over time, they improved the platform based on customer feedback. They’ve released version 9 a few weeks ago, it’s impressive! I believe the integration with a workflow engine will definitely speed up the process of bot development.[/vc_wp_text]
Stacy Pelletier
HR Digital Enablement,
Enbridge, Inc
Industry: Energy
Revenue: 30B + USD
[vc_wp_text]
Excellent experience implementing our HR virtual assistant
We had an excellent experience implementing our HR virtual assistant with Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is always adding innovative capabilities for continuous improvement. As an HR end-user, I have been able to learn how to create my own simple intents and add/configure the NLP with relative ease.[/vc_wp_text]
Architect
Industry: Communications
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B + USD
[vc_wp_text]
Speed to market customer experience with Kore’s Conversational AI Platform
Overall we are pleased with Kore.ai as a platform to offer at enterprise level. It has an overall life cycle from Bot concept, Build, Integrate, Test, Production & Analytics. NLP engine wise it has 3 different engines complementing each other allowing some street smartness with patterns to solve some complex scenarios.[/vc_wp_text]
Santosh Kumar
Commercial Services Lead,
Roche Diagnostics
Industry: Healthcare
Revenue: 3B + USD
[vc_wp_text]
Even non-technical people can develop the solution
The platform is very user-friendly, even non-technical people can configure and develop the solution. The platform is capable of integrating external systems/ services using API.[/vc_wp_text]
Software Engineer
Industry: Finance
Role: Enterprise Architecture and Technology Innovation
Firm Size: 3B - 10B USD
[vc_wp_text]
If you need an AI Solution, Look No Further
I’ve had the pleasure of working with the Kore team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.[/vc_wp_text]
Sr Manager
Industry: Miscellaneous
Role: Applications
Firm Size: 3B - 10B USD
[vc_wp_text]
A Very Unique Conversational AI Platform !
Overall a great Enterprise Conversational AI platform, the different options that you have for training – the fundamental meaning and machine learning give a lot of flexibility.[/vc_wp_text]
Awards & Recognition
Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Kore.ai Named Among eMarketer’s Top Marketing and Retail AI Startups for 2022
To remain at the forefront of disruption, global brands must interact with artificial intelligence (AI) startups that are developing technologies…
Kore.ai Wins Economic Times Best Brand Awards 2021
Kore.ai is thrilled to be adjudged one of the best performing companies for driving transformational change within Indian enterprises by The Economic Times.
Upcoming Webinars
News & Events
JUL 27, 2022
Kore.ai XO Platform Release v9.3 - Minimizes Operational Efforts & Presents Greater Insights.
In this experience-driven world, everything boils down to satisfying customer needs at the right time and in the right way. Of course, intelligent virtual assistants (IVAs) are delivering this efficiently.
JUN 09, 2022
Tanla, Kore.ai forge exclusive partnership to offer Conversational AI Solutions
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, today announced an exclusive partnership...
MAR 21, 2022
Kore.ai Expands India Office to Meet Increased Demand for Conversational AI; Sets Stage for Greater Growth, Expansion Globally
Kore.ai, a market-leading enterprise conversational AI software platform and solutions company, has today announced the launch of a new office...
MAR 15, 2022
Kore.ai Launches HealthAssist at HIMSS 2022
Kore.ai, a market-leading enterprise conversational AI software platform and solutions company, today announced the launch of HealthAssist...
FEB 02, 2022
Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
Kore.ai, a top conversational AI software platform and solutions provider, today announced that the company has been named a “Leader” in the first-ever Gartner Magic Quadrant...
NOV 23, 2021
Kore.ai Extends Its Financing to $73.5 Million
Kore.ai, a top conversational AI software company, today announced that it has extended its Series C funding round with participation from NVIDIA.
OCT 18, 2021
Kore.ai Announces Workplace Experience Optimization Solutions at Gartner IT Symposium/Xpo 2021
Kore.ai, a top conversational AI software company, today announced the world’s most comprehensive suite of AI-native experience optimization solutions for workplace collaboration and...
SEP 29, 2021
Kore.ai Raises $70 Million in Growth Financing to Power Growth of Expanded Product Offering
Kore.ai, a top conversational AI software company, today announced it has raised $50 million in Series C funding led by Vistara Growth and PNC, with additional participation from...
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