XO Platform
Kore.ai Experience Optimization Platform
No-Code, AI-first experience optimization platform to automate your customer and employee experiences
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Build Intelligent Virtual Assistants using Kore.ai Experience Optimization (XO) Platform.
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Amplify Customer and Employee Satisfaction
Kore.ai XO Platform has capabilities to manage the entire virtual assistant lifecycle. Build intelligent virtual assistants without writing a single line of code.
One Platform
for all your enterprise-class experience optimization needs
Kore.ai Experience Optimization Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. Design, build, test and deploy customized virtual assistants, process assistants and conversational digital apps to automate front-office and back-office interactions.
Virtual Assistants
automate customer and employee interactions
Automate customer and employee interactions with AI-first virtual assistants.
Process Assistants
automate enterprise processes conversationally
Develop multi-user, multi-step workflows to automate complex enterprise business processes.
The TECH STACK
Kore.ai Experience Optimization Platform Architecture
A Robust, Flexible and End-to-End Optimization Platform
CONVERSATION DRIVEN
Superior NLU
ML + 2 NLP engine
With indigenous multi-engine (Machine Learning + Fundamental Meaning + Knowledge Graph) NLU capabilities, understand complex human utterances accurately and respond contextually.
Explainable AI
Interpretable Model
with decision transparency
End-to-end transparency opens the black box of natural language processing. Gain visibility into algorithm decisions about intent recognitions to help fine-tune responses.
Contextual Intelligence
Smart Assistants
for more natural communication
Easily handle digressions and interruptions with contextual intelligence that understands both intent and sentiment.
No-code Builder
Optimize Experiences and Automate Interactions Right Now!
Are you a non-developer, business user or non-data-scientist and willing to build & deploy AI-powered virtual assistants and process assistants? Here you go, the Kore.ai XO Platform’s no-code tooling capabilities enable you to achieve your goal without writing a single-line-of-code.
The platform’s no-code tooling, drag-n-drop interface, UI-based training module and pre-built templates are ideal for you to kick-start your conversational AI journey instantly.
Documentation
Learn all things about Kore.ai XO Platform
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Academy
Get trained and certified on Kore.ai XO Platform
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Marketplace
Accelerate your conversational AI projects
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Globally Recognized
Featured in Everest Group’s Conversing With AI – Intelligent Virtual Agents (IVA) State of the Market Report
Manager For AI & Automation
Industry: Finance
Role: CTO
Firm Size: 30B + USD
Manager Architecture
Industry: Energy and Utilities
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B+ USD
Manager For AI & Automation
Industry: Finance
Role: CTO
Firm Size: 30B + USD
Manager Architecture
Industry: Energy and Utilities
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B+ USD
Compliant with Global Industry Regulations and Standards
Kore.ai XO Platform Release v9.3
Minimizes operational efforts & presents greater insights.
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