Industry Healthcare
Challenges:
- Recurring appointments help patients receive better healthcare. But, oftentimes appointments are mismanaged leading to late diagnosis of health issues.
- Calling the clinic or hospital to reschedule/change appointments is a cumbersome process that consumes a lot of time and manpower.
Solution:
- Kore AI’s Virtual Assistants help live agents focus on more important tasks by actively managing appointments without any human intervention.
- The assistant gives patients an overview of all their appointments so they can plan/change/cancel their next visit in advance.
- Easily communicates with the patient over SMS, email, and chat.
Benefits:
- Simplified appointment management for both patients and healthcare providers.
- Save live agent time for more valuable calls/tasks like emergencies.
- Keep patients informed about their next appointments for best health outcomes.
- Guide them to the nearest healthcare center with directions.
- Offer 24×7 patient care with Kore’s virtual assistants.