Kore

Kore.ai Virtual Assistant Use Cases

CUSTOMERS

Customer-centric Use Cases (3)

Customer Support Virtual Assistant for Large Multinational Bank

COVID Assistant for Large Multinational Bank

FAQ Virtual Assistant for Oldest Auto-Insurance Company

Employee-centric Use Cases (3)

Intelligent Email Sorter for Global Brewery Major

Operational Virtual Assistant for Manufacturing Organization

ITSM Virtual Assistant for Bank & Financial Services Company

INDUSTRIES

Banking (3)

Opening an Account

Report Lost / Stolen Card

Transaction Report

Insurance (3)

Call Transfer to Live Agent

Fetch Policy Information

Healthcare (3)

Drug Information

Patient Engagement and Outreach

Patient Reminder

Telecom (3)

Automate Customer Support

Promotions & Offers

Recharge Assistant

Retail (3)

Product Notifications

Shopping Assistance

Operational Support

Manufacturing (3)

Machine Maintenance Alerts

Fetch Equipment Information

Maintain Safety Check

Travel (3)

Virtual Help Desk

Loyalty Program

Booking Assistance

Media & Entertainment (3)

24×7 User Assistance

Enhance Customer Engagement

Larger Outreach

FUNCTIONS

Human Resources (3)

Organizational Policy FAQs

Leave Management

IT Services (3)

Asset Management

Software/Hardware Request Fulfillment

Sales & Marketing (3)

Forecast Report

Up-selling & Cross-selling

Finance (3)

Vendor Onboarding

Payroll Processing

PRODUCTS

Kora (3)

Schedule a Meeting

Enterprise Search Engine

SmartAssist.ai

Collect User Inputs – Digital Forms

Intelligent Call Deflection

Seamless Handover to Human Agent

BankAssist.ai (3)

Inquiry Functions

Cross-sell & Prefill

Findly.ai

Search from FAQs

Contextual Search

Search Emails & Tasks