Kore.ai Virtual Assistant Use Cases
CUSTOMERS
INDUSTRIES
Insurance (7)
Claim Submission
Policy Information
Service Questions
Telecom (5) 
Handle Customer Calls
Customer Support
Simplify IVR Interactions
Retail (6) 
Order Assistance
Product Notifications
Backend Support
Manufacturing (8)
Safety Checks
Machine Maintenance
Announcements and Alerts
Travel (4)
Reservations
Virtual Helpdesk
Loyalty Program
Media & Entertainment (3)
Personalized News
Timely Promotions
Customer Survey
FUNCTIONS
Marketing (10) 
Finance
Personalized Marketing
User Insights
Sales (5) 
Data Entry
Lead Creation
Opportunity Status
Finance (8) 
Accounts Payable
Expense Tracking
Supplier Onboarding
PRODUCTS
SmartAssist.ai (8)
Digital Forms
Calls Driven by Business Rules
Handover Chat-based Human Agent
BankAssist.ai (3)
Account Transfers
Bill Pay
Targeted Marketing
Findly.ai (4)
Search from FAQs
LIVE Agent Hand-off
Integrate Enterprise Applications