Kore.ai Virtual Assistant Use Cases

CUSTOMERS

INDUSTRIES

Insurance (7)

Claim Submission

Policy Information

Service Questions

Healthcare (8)

Book Appointment

Telecom (5)

Handle Customer Calls

Customer Support

Simplify IVR Interactions

Retail (6)

Order Assistance

Product Notifications

Backend Support

Manufacturing (8)

Safety Checks

Machine Maintenance

Announcements and Alerts

Travel (4)

Reservations

Virtual Helpdesk

Loyalty Program

Media & Entertainment (3)

Personalized News

Timely Promotions

Customer Survey

FUNCTIONS

Human Resources (7)

Employee Onboarding

Marketing (10)

Finance

Personalized Marketing

User Insights

Sales (5)

Data Entry

Lead Creation

Opportunity Status

Finance (8)

Accounts Payable

Expense Tracking

Supplier Onboarding

PRODUCTS

SmartAssist.ai (8)

Digital Forms

Calls Driven by Business Rules

Handover Chat-based Human Agent

BankAssist.ai (3)

Account Transfers

Bill Pay

Targeted Marketing

Findly.ai (4)

Search from FAQs

LIVE Agent Hand-off

Integrate Enterprise Applications