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Kore.ai Virtual Assistant Use Cases

INDUSTRIES

Banking (3)

Opening an Account

Report Lost / Stolen Card

Transaction Report

Insurance (3)

Add Dependents

Call Transfer to Live Agent

Fetch Policy Information

Healthcare (3)

Drug Information

Patient Engagement and Outreach

Patient Reminder

Telecom (3)

Automate Customer Support

Promotions & Offers

Recharge Assistant

Retail (3)

Product Notifications

Shopping Assistance

Operational Support

Manufacturing (3)

Machine Maintenance Alerts

Fetch Equipment Information

Maintain Safety Check

Travel (3)

Virtual Help Desk

Loyalty Program

Booking Assistance

Media & Entertainment (3)

24×7 User Assistance

Enhance Customer Engagement

Larger Outreach

FUNCTIONS

Human Resources (3)

Organizational Policy FAQs

Leave Management

Visa & Permits

IT Services (3)

Asset Management

Outage Alerts

Software/Hardware Request Fulfillment

Sales & Marketing (3)

Forecast Report

Lead Nurturing

Up-selling & Cross-selling

Finance (3)

Vendor Onboarding

Payroll Processing

Procurement

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