HealthAssist
Deliver conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
HealthAssist
Improve Healthcare Experiences, One Interaction at a Time
CX Use Cases
Spend More Time in Patient and Member Care
Automate repeatable, patient-facing interactions including appointment management, symptom checking, and revenue cycle stages.
Reduce Operational Costs
Automate customer touchpoints through digital and voice automation.
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Automate Revenue Cycle Stages
Streamline patient access to relevant information to expedite the entire revenue cycle.
SX Use Cases
Contextual Human-like Responses
Engage patients and members with exceptionally natural conversational responses. Control and customize the answer retrieval process to handle sophisticated scenarios.
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Optimize LLM performance
with complete control over parameter configuration
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Serve All customers
Use diverse prompt templates for multilingual and personalized answers
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Reduce query latency
and associated costs with advanced caching mechanisms
AX Use Cases
Contact Center Management
Improve satisfaction rates by providing patients, caregivers, and members instant access to the information they need.
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24×7 Support on Digital and Voice
Available on 40+ channels and in 100+ languages to ensure your patients have support whenever they need it.
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Boost Agent Efficiency
Enable agents to spend more time with customers by automating workflows and providing contextual insights in real-time.
More on HealthAssist
Intelligent Virtual Healthcare Assistants
Features Pre-Built, Pre-Trained Capabilities Ready to Transform Your Healthcare Organization
Integrations
Delivering Worldwide
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Projects completedWe’ve helped build over 400 amazing projects.
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Return on investmentOur customers have reported an average of ~600% ROI.
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Global downloadsOur free UI kit has been downloaded over 100k times.
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5-star reviewsWe’re proud of our 5-star rating with over 200 reviews.
