Changing Healthcare – One Extraordinary Experience At a Time

HealthAssist focuses on automating repeatable, patient facing interactions including appointment management and symptom checking for appointments. HealthAssist delivers patient, caregiver, agent, employee and consumer experiences through a highly secure, HIPAA compliant solution. Integration with EHR/EMR and other enterprise systems provides expanded functionality for Healthcare Providers including Hospitals, Integrated Delivery Networks, Accountable Care Organizations, Retail HCP/Pharmacy, as well as Ambulatory Acute, Emergent, Post-Acute, Home and Telehealth Providers.

HealthAssist is an intuitive, digital, self-service solution for health insurance payers and support services that elevates health plan member engagement, streamlines member enrollment and improves member satisfaction.

HealthAssist enables members, providers, agents, employees and consumers to seamlessly interact conversationally and manage frequently asked questions, referrals, reminders, registration, enrollment, surveys, education, appointment scheduling, physician/lab/clinic/provider finder, revenue cycle management, claim submission and status, payment processing, and reimbursement.

The diversity of use cases are expanding exponentially as pharmaceutical companies are applying conversational AI to repeatable interactions with patients, providers, agents, employees and consumers. HealthAssist is creating self-service experiences to handle frequently asked questions, surveys, education, adverse event management as well as on and off label FAQs. Conversational AI also is transforming life science call center by providing a digital-first approach that is helping fill growing workforce gaps while improving experiences, patient and provider satisfaction and increasing access to care – especially when the healthcare ecosystem needs it most.