Re-imagine with AI
Re-imagine with AI
We deliver the AI offerings, agent platform and no-code tools to get value from AI.
Embed AI where the value is
Comprehensive offerings to drive value for Work, Process, and Service today and tomorrow as your AI needs expand:
AI for Work
Empower every employee to work faster and smarter.
Get answers. Take actions. Run Workflows.
- Powerful workspace search
- Pre-built AI agents
- No-code tools for custom agents
- Universal workspace & agent orchestration
AI for Process
Transform knowledge-intensive operations.
Improve operational efficiency and outcomes, scale domain expertise.
- No-code tools to build custom AI agents
- Pre-built prompts and agent templates
- AI model and data management
- Security and governance framework
AI for Service
Elevate service strategies.
Enhance customer satisfaction and loyalty, give service reps a fighting chance.
- No-code tools to build conversational AI agents
- Pre-built agents for key industries
- AI support for service reps
- AI contact center for human assisted handoffs
Our customers trust us to deliver value
The kore.ai Stack
Accelerate your AI journey
Kore.ai gives you the comprehensive offerings, agent platform, and no-code tools to get to AI value with speed, flexibility, and control.
Marketplace
Offerings
Agent
Platform
Infrastructure
Hover over image to learn more
Marketplace
MarketplaceThe Agentic Marketplace by Kore.ai enables developers to build, share, and deploy AI agents, tools, and integrations for enterprise automation.
AI for Work
- Custom AI agents
- Enterprise search
- Work orchestrator
- Pre-built AI agents: HR, IT, Recruiting
AI for WorkAI for Work is an AI-powered employee experience platform that simplifies workflows, provides intelligent access to enterprise information, and supports IT, HR, and recruitment functions. Learn more
AI for Process
- Custom AI agents
- Human-in-the-loop reviews & approvals
- Cross-app workflow automation
- Pre-built process templates
AI for ProcessAI for Process streamlines knowledge-intensive business processes that were previously too complex to automate with autonomous AI agents. Learn more
AI for Service
- Custom AI agents
- AI contact center
- Agent assist
- Pre-built AI agents: Banking, Healthcare, Retail
AI for ServiceAI for Service differentiates service experiences with GenAI across every interaction. Leverage human-like self-service, intelligent agent assistance, and continuous improvements. Learn more
No-Code Dev Tools
- Agentic app builder
- Integration studio
- Conversation designer
No Code Dev ToolsEmpower your teams to create intelligent, enterprise-grade AI solutions without writing a single line of code. Learn more
AI Services
- Agentic AI system
- AI engines
- AI custom model factory
- AI model support
- AI tools and utilities
- AI monitoring & learning
AI ServicesEmpower your enterprise with advanced AI enabling autonomous operations, multi-agent orchestration, and seamless model integration for optimized processes. Learn more
Data Services
- Data processing
- Knowledge store
- Enterprise-ready RAG
Data ServicesTransform raw data into actionable insights using enterprise-grade data services with advanced search connectors, data extraction, and multi-modal processing. Learn more
Core Services
- Dev ops
- AI ops
- Security & compliance
- Analytics & insights
Core ServicesEnsure enterprise-grade security, governance, and scalability with a proven platform offering robust compliance frameworks, advanced security features, and scalability. Learn more
Models
- Commercial
- Speech
+ more
ModelsCustomize and scale any AI model language model – commercial, open-source, or your own fine-tuned model. Learn more
Cloud/Infra
+ more
Cloud/InfraConnect any cloud service provider like AWS, Microsoft Azure, and Google Cloud. Learn more
Data Sources
- Enterprise systems
- Knowledge management
- Support & Service
- HR & Recruitment
- CCaaS &
CPaaS
- Industry systems
+ more
Data SourcesConnect your enterprise systems and knowledge sources to AI agents for enterprise RAG from ERP to HR to CRM systems and more. Learn more
Channels
- Messengers
- Social
- Web & Mobile
- Email & SMS
- Live Chat
- Voice assistant
- CCaaS
+ more
ChannelsEnable your AI agents to communicate with your employees or customers through their preferred channels – messengers, social media, email, live chat, voice, and more. Learn more
Agent and Enterprise-Ready Today and in the Future
Agent networks are revolutionizing service delivery, workplace operations, and process automation. In these networks, agents discover each other, realize one another’s capabilities and can be self-sufficient in working together. The Kore.ai Agent Platform brings together autonomous agents, sophisticated knowledge retrieval and intelligent agent orchestration to empower agent networks in the Enterprise while also affording flexibility in the journey from guided to fully autonomous.
Why Kore.ai
Enable speed to value and ROI realization in the areas of AI for Work, AI for Process, and AI for Service.
Provide extensibility to build powerful AI agents and agentic applications to meet specific business and organization needs all while having built-in governance and security.
Make AI more accessible to more of your organization while still maintaining detailed control over all AI use.
Designed for deployment flexibility and customer choice, Kore.ai is fully language model, data source, cloud/deployment environment, and enterprise system agnostic.
An extensive patent portfolio in AI/LLM and 400+ successful enterprise deployments provide customers with the experience and tolls they need to maintain an advanced technology advantage
Gartner Emerging Leader
Kore.ai positioned as an emerging leader in Gartner eMQ for generative AI technology.
AI innovators
We’ve helped hundreds of global companies. Check it out.
Top-three Leader
A new AI-powered service desk.
$8M
Annual cost saving
50%+
Self-service rate
<30%
Agent transfer rate
International Retail Bank
AI agents and solutions to improve CX
95%
Intent accuracy
75%
Automated interactions
$97M
Annual cost saving
Leader in Telecoms
Self-service and AI-powered assistance for 3K customer service reps.
40%
Chatbot improvement
15%
Reduction in AHT
$3.5M
First-year cost saving
Leader in Healthcare
Transformed call center workflows and boosted CSAT with AI for Process.
30s
Reduction in AHT
90%
Call wrap accuracy gain
Increase
Annual CSAT
Leader in e-commerce
Reduced costs with AI-powered tools for agents.
7K
Agents optimized in 10+ languages
25%
Reduction in AHT
$1.5M
Annual cost savings
Customers and Analysts
See what others are saying
We’ve worked with some of the best. Their words count more than ours.
HR Digital Enablement
Energy
Lead Architect
Commercial Services Lead
Healthcare
Ready to get started?
Let’s make this happen. We’re ready to talk when you are.