AppX
Bring a Conversational Companion to Every App
Use a conversational interface with in-house applications to make it easier for people to interact and save time, 24×7 in 130 languages.
Challenges
Why Create Better App Experiences?
Offer your users a better, more conversational experience that results in more frequent app use.
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Higher automation rates
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Shorter customer wait times
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Self-service containment
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Increase in CSAT
Benefits
How Kore.ai Can Help
Offer 24/7 conversational app experiences that reduce over 80% of common human-assisted interactions across 40 different channels.
Improve Customer Experience
Key Features
- No-code tools: Easily build, deploy, and manage Intelligent Virtual Assistants at a global enterprise scale.
- Choice of LLMs: Bring a custom LLM or use out-of-the-box options with popular providers such as OpenAI or Anthropic.
- Go expert: Use fine-tuned LLMs for contact center conversational use cases managed by Kore.ai.
- AI-first helpdesk: Support users with true omnichannel interactions that feel human.
- Support with Agent AI: Help agents in real-time within internal support desks and AI coaching.
- Connect with ease: Seamlessly integrate with enterprise systems like HCM, ITSM, ERP & CRM systems of record.
- Stay in your lane: Maintain accuracy through improved control over out-of-domain questions.
- Stay aligned: Ensure responses represent your company by aligning with business ontology.
- Stay compliant: Maintain compliance through robust guardrails.
Integrations
Kore.ai Named a Leader in The Forrester Wave™ for 2024
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