AI Services Foundation
The Kore.ai Agent Platform is built on a sophisticated, layered architecture that delivers enterprise-grade AI capabilities while ensuring security, scalability, and operational excellence.
Agentic AI System
- Sophisticated multi-agent orchestration coordinating diverse specialized agents
- Autonomous decision-making capabilities operating within defined governance boundaries
- Intelligent task decomposition breaking complex objectives into manageable steps
- Advanced planning algorithms and state management ensuring optimal outcomes
Specialized AI Engines
- RAG Engine: Secure, context-aware information access and role-based access control
- Reasoning Engine: Multi-step planning, decision-making, and agent orchestration
- Advanced Conversation Engine: Handles multi-turn, cross-channel dialogues
AI Model Support & Orchestration
- Proprietary custom fine-tuned models optimized for domain specific use cases
- Extensive Model Hub supporting diverse commercial and open-source models
- Model-agnostic architecture enabling seamless integration and orchestration
- Precise control over model deployment, versioning, and token or time-based usage
- Sophisticated model routing and fallback mechanisms
AI Custom Model Factory
- Advanced AI model fine-tuning for domain specialization
- Reinforcement machine learning with comprehensive AI and human feedback loops
- Automated model optimization and parameter tuning
- One-click deployment with inference optimizations
- LoRA adapters for efficient model customization
- Future Data Studio capabilities for training data management
AI Monitoring & Continuous Learning
- Comprehensive model performance monitoring and AI analytics dashboards
- Continuous learning pipelines incorporating AI model usage patterns
- Detailed interaction tracing and decision path analysis for increased AI agent observability
- Advanced AI explainability engine for decision transparency
- Sophisticated guardrails framework ensures content safety, PII protection, and malicious content detection, with compliance monitoring and automated remediation.
- The future agent evaluation framework automates AI agent evaluation with feedback loops, scoring, and critic agents tailored to business-specific criteria and scoring rubrics.
Enterprise-Ready RAG
- Document chunking and indexing for efficient data retrieval with context.
- Sophisticated answer synthesis combining multiple sources with attribution
- Role-based access controls ensuring data security and source attribution.
Multi-level search performance optimization for enterprise scale:
- Input processing tuned for low latency performance using custom models
- Fast information retrieval with intelligent meta filters for targeted search
- Smart reranking to optimize token usage
- Response caching for rapid generation
More from Agentic Platform
Ready to get started?
Let’s make this happen. We’re ready to talk when you are.