The Kore.ai Agent Platform
Design, deploy, and orchestrate
AI agents at enterprise scale.
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Agent Marketplace
Pre-built Industry Solutions250+ Agent & Tool Templates
AI for BankingAI for HealthcareAI for RetailAI for ITAI for HRAI for Recruiting
The Kore.ai Marketplace and Industry Solutions are an open, customizable AI agent collection that empowers enterprises and developers to rapidly deploy AI-powered agents, tools, and pre-built templates—accelerating time-to-value, simplifying integration, and enabling scalable automation across business functions and industries.
AI for Work
- Custom AI agents
- Enterprise search
- Work orchestrator
- Pre-built AI agents: HR, IT, Recruiting
AI for Work is built for employees across departments. It enables teams to create custom AI agents that boost productivity by automating repetitive workflows, retrieving knowledge using RAG, and orchestrating operations—all from a single interface. This gives employees the tools to work smarter, not harder. Learn more
AI for Service
- Custom AI agents
- AI contact center
- Agent assist
- Pre-built AI agents: Banking, Healthcare, Retail
AI for Service is a solution that enables contact centers to build customer service AI agents that deliver human-like self-service, assist live agents intelligently, and drive continuous improvements. Every customer interaction becomes more personalized, efficient, and scalable. Learn more
AI for Process
- Triggers, Workflows & AI Agents
- Human-in-the-loop reviews & approvals
- Process Monitoring Tools
- Pre-built process templates
AI for Process enables process improvement professionals to build AI agents that automate complex, cross-functional backend processes, enforce compliance, and surface contextual, actionable insights. This ensures consistent outcomes, smarter decisions, and greater enterprise agility. Learn more
Multi-Agent Orchestration
- Multi-agent Collaboration, Supervisor, Agent Memory (long & short term), Agent Tools, Guided to Full Autonomy, DialogGPT, Inter Agent Protocols (A2A etc.)
Multi-agent orchestration gives AI agents the ability to collaborate contextually, share memory, and operate across different autonomy levels—from simple tasks to fully orchestrated decision-making. With support for frameworks like DialogGPT, we enable rich, end-to-end reasoning across complex workflows. Learn more
AI Engineering Tools
- Prompt Studio, Evaluation Studio, Model Hub, Model Factory
The Kore.ai Agent Platform has three AI engineering tools to accelerate development. Model Hub connects open-source, commercial, or fine-tuned models to the platform. Prompt Studio optimizes performance by testing prompts across models—or by using one of our 75+ prebuilt ones. And Evaluation Studio gives you real-time insights to monitor and refine agent performance. Learn more
Search and Data AI (Agent Context)
- 100+ Connectors, Agentic RAG, Knowledge Graph + Multi-Vector, Teachability
Our Search AI and Data AI platform layer enables powerful information retrieval with intelligence and flexibility built in. With 100+ pre-built search connectors and native support for agentic RAG, you can retrieve contextual answers from across your enterprise data. Learn more
Observability
- Agent Tracing, Insights, Analytics, Monitoring Events
With built-in Observability, teams get deep visibility into agent performance through tracing, real-time AI analytics, monitoring events in detailed audit logs, and actionable insights. This ensures AI behavior is transparent, measurable, and compliant with AI governance policies. Learn more
No-code &
Pro-Code Tools
- No-code builders, SDKs, Pro-code extensions, Templates, MCP Integrations
No-code, Pro-code Builder Capabilities enable teams to rapidly build and manage AI agents at scale. Use no-code tools to design agents, tools, and workflows through an intuitive interface. Accelerate development with AI agent templates and pro-code extensions for deeper customization. Learn more
AI Safety, Security, Compliance & Governance
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Guardrails, RBAC, Versions, Audit Logs, Enterprise-grade security, Compliance
With AI safety, compliance, and governance, we offer enterprise guardrails to enforce policies, meet regulatory standards, and ensure responsible AI behavior at scale. From compliance frameworks to robust access controls and ethical safeguards, the platform is built for trust and accountability. Learn more
Enterprise App Integrations
- +100 more
Seamlessly connect your AI agents to core business applications like Salesforce, SAP, Epic, and more to access and act on structured enterprise data. Learn more
Unstructured Data Integrations
- +70 more
Enable AI agents to retrieve insights from files, chats, wikis, and collaboration tools like SharePoint, Slack, Confluence, and Google Drive—no manual digging required. Learn more
Channels
Enable your AI agents to communicate with your employees or customers through their preferred channels – messengers, social media, email, live chat, voice, and more. Learn more
Contact Centers
Empower AI agents to work alongside your existing contact center solutions like NICE, Genesys, and Salesforce Service Cloud to deliver faster, context-aware support. Learn more
ASR, TTS, AI Models
- +Others
Integrate with leading AI models for automatic speech recognition, text-to-speech, and natural language understanding—supporting real-time voice and chat interactions. Learn more
Tool/Dialog Integrations
- 100+ Integrations
Plug into 100+ prebuilt tools and dialog components that accelerate automation, decision-making, and workflow execution directly from within conversations. Learn more
API Hooks & SDKs
Extend and customize AI agent behavior using developer-friendly APIs and SDKs—tailor integrations to your exact business needs. Learn more
Assistant Chat
Deploy AI-powered chat experiences across digital touchpoints—web, mobile, or in-app—to assist users with tasks, support, and transactions. Learn more
- K8S, VMs
- Private VPC
- On Premise
Connect any cloud service provider like AWS, Microsoft Azure, and Google Cloud. Learn more
common implementation challenges
Why most AI projects fail
AI adoption is often slowed down by complex integrations, reliance on specialized AI expertise, and scalability issues. As enterprises scale AI, they encounter new obstacles in governance, compliance, and performance visibility.
Why Kore.ai for
Production-grade AI
The Kore.ai Agent Platform is an enterprise-grade foundation for building AI agents at scale, transforming service, productivity, and business processes. The platform provides a unified framework with robust security, enabling rapid AI implementation while maintaining enterprise control.
Multi-Agent Orchestration
Develop, deploy, and manage agentic applications at scale. The Kore.ai Agent Platform empowers businesses to create and seamlessly coordinate sophisticated AI-driven business applications that enhance customer experiences, streamline operations, and automate complex business processes.
No-Code & Pro-Code Tools
Empower your team with a no-code platform for multi-agent orchestration that leverages visual drag-and-drop tools, pre-built templates, and role-based environments to create AI agentic applications, while built-in testing tools ensure reliability, and deployment automation accelerates your time-to-market.
Enterprise-Ready RAG & Search
This powerful extensibility layer enables organizations to customize, adapt, and expand Kore.ai’s multi-agent ecosystem to meet specific enterprise needs while maintaining governance and security standards.
Rapid AI Experimentation
Accelerate innovation by connecting any AI model, fine-tuning prompts for optimal results, and monitoring agent performance in real time—all within a centralized, intuitive platform.
Observability
Enable comprehensive AI monitoring, debug capabilities, and performance analytics to ensure system reliability, and usage tracking provides real-time insights and detailed audit logs to streamline regulatory compliance.
AI Safety & Governance
Enable comprehensive AI monitoring, debug capabilities, and performance analytics to ensure system reliability, and usage tracking provides real-time insights and detailed audit logs to streamline regulatory compliance.
Platform Capabilities
Built for enterprise scale and optimized during years of real-world AI deployments, the Kore.ai Agent Platform uses mature technology that has been refined by Fortune 500 clients.
The Kore.ai Agent Platform
Design, deploy, and orchestrate AI agents at enterprise scale.
Multi Agent Orchestration
Enable intelligent multi-agent orchestration for seamless automation of complex workflows.
AI Engineering Tools
Accelerate innovation by connecting multiple models, fine-tuning prompts, and evaluating AI agents.
Search and Data AI
Multi Agent Orchestration Enable intelligent multi-agent orchestration for seamless automation of complex workflows.
AI Security, Compliance, & Observability
Enable comprehensive AI security, compliance, monitoring, debug capabilities, and performance analytics.
Use any data source, model, and cloud provider
The Kore.ai Agent Platform is AI model, data, and cloud agnostic and easily integrates with a robust collection of over 100+ enterprise applications, thousands of AI models, and cloud providers of your choice.
Connect Any Data Source
Enable AI agents to access enterprise data from HR, CRM, IT, customer support, and ERP systems.
Your Cloud, Your Choice
Deploy on any cloud, including AWS, Azure, or Google Cloud, to scale AI globally without new infrastructure.
Connect Any Channel
Embed AI in your preferred employee and customer communication channels (eg: Slack, MS Team, etc)
Connect Any AI Model
Connect to any AI model—commercial, open-source, or fine-tuned— or bring your own.
Embed AI in Your Critical Workflows
Comprehensive offerings to get value today and tomorrow as your AI needs expand.
AI for Work
Employee Experience
- Powerful workspace search
- Pre-built AI agents HR, Recruiting and IT
- No-code, custom AI agents
- Intelligent agent orchestrator
AI for Service
Customer Experience
- No-code, conversational AI
- Pre-built AI agents
For all consumer-facing industries - AI support for service reps
- AI first contact center
AI for Process
Process Automation
- No-code, custom agentic apps
- Pre-built prompts and templates
- AI model/data management
- Security and governance
How we accelarate your AI transformation
The Enterprise Value Journey
For organizations embarking on their AI transformation journey, the Kore.ai Agent Platform enables a strategic, vass tlue-driven approach with rapid time-to-value, risk-managed evolution, and sustainable growth.
Rapid time-to-value
- Quickly deploy AI solutions with no-code tools
- Marketplace of pre-built templates and connectors
- Proven frameworks for high-impact use cases
- Re-usable components for rapid scaling
- Transparent measurability with AI analytics
Risk-Managed Evolution
- Controlled enterprise-scale deployments
- Expand gradually while maintaining governance
- Leverage built-in safety mechanisms
- Enforce enterprise security and compliance
- Ensuring a smooth evolution of your AI capabilities.
Sustainable Growth
- Develop internal AI centers of excellence
- Maintain flexibility with future-proof architecture
- Confidently scale with enterprise-grade infrastructure
- Protect your technology investments while adapting to AI
- Quickly deploy AI solutions with no-code tools
Resources
Webinar
Fast-tracking AI innovation: how to scale responsible AI agents with No-code automation
