Transform Data into Insights
Analytics & Insights makes it easy to understand and use the information from customer chats. It helps businesses get better at talking to customers by figuring out what works and what doesn’t.
- Improved communication strategies
- Data-driven decision making
- Real-time interaction analysis
Analytics & Insights
Key Features
- Conversational Insights
- NLP Insights
- Conversations History
- Conversation Flows
- Conversations Dashboard
- Users Dashboard
- Performance Dashboard
- Custom Dashboards
