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Active Prompting with Chain-of-Thought for Large Language Models
The Five Levels Of AI Agents
Exploring the Purpose, Power & Potential of Small Language Models (SLMs)
Teaching LLMs to say "I don't know"
In the news: Kore.ai Named a Leader in the Forrester Wave™
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Instant information availability for patients and providers

Provide 24/7 access to pharmaceutical and medical device information to ensure compliance while also increasing cost savings and patient engagement.

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Life Sciences
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Medication Management
Improve patient satisfaction and access to care with 24/7 prescription information and reminders.
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Contact Center Management
Deliver an intuitive, conversational experience to patients while also enabling agents with improved information access and mundane task reduction.
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Chronic Disease Management
Drive better healthcare outcomes and member satisfaction through the automation of routine processes in long-term care.
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Clinical Trial Support
Maximize clinical trial participation with notifications and reminders to provide crucial product development insights.
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Medical Information
Educate consumers, patients, and providers with 24/7 access to medical information like clinical content and drug interactions.
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Adverse Events
Ensure the latest adverse events are detected and reported to inform patients and providers as well as maintain compliance.

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Stay safe knowing you’re fully secure and compliant with Kore.ai

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Stories from Customers, the Industry, and Us

Blog Enable Your Workforce

Extraordinary Experiences Across Healthcare

Discover how our pre-built virtual assistant for healthcare drives value to providers.

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Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

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Frost & Sullivan Recognized

Frost & Sullivan Recognized

Frost & Sullivan recognizes Kore.ai with the 2023 North American Product Leadership Award.

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Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Lead IT Business process analyst for Digital channels

Great Virtual assistant solution for boosting customer experience and engagement

Overall experience with Kore.ai was great so far. They have the technology and they provide the right advice around implementing different use cases.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

Program Manager

Kore.AI has been wonderful!

The entire Kore.AI team has been wonderful! It really has been a pleasure working with them. We have has multiple delays (on my end), and the team has been flexible and accommodating the whole time!

Management / Business Consulting

Healthcare and Biotech

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Gartner peer insights

Program Manager

KORE Chatbot is a great product and is on a runway for a high flight

At our customer we went live with HR and IT BOT. Usage has increased over a period of time which is a good sign for user adoption and system efficiency.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

IT Principal

Adaptable Conversational AI Platform with excellent support.

One of the best conversational AI platform on the market which simplifies building scalable bots and provides flexible support to meet enterprise needs.

Software Development

Healthcare and Biotech

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Naveen.K

The most convenient Chatbot Developing Experience Optimisation Platform with low code capabilities

This platform has the capability of building Multi-Lingual bots with fewer code changes. This platform’s ML and NLP engines are far better than others. They also have Pre-Build use cases, so we can easily use them and build bots on the go.

Software Development Engineer - Pharmaceuticals

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Trusted by Enterprises, Loved by Employees

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Life Sciences

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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