Extraordinary Experiences
with intelligent process automation
Existing back-office automation is limited in accepting and processing conversational inputs, often relying on human intervention to complete tasks successfully. There is a need for intelligent assistants to automate these processes efficiently and enhance the experiences.
Process Assistant by Kore.ai
powering multi-user, multi-step business workflows
The Kore.ai Experience Optimization Platform offers a lite-weight and easily manageable Process Assistant Builder. It empowers you to quickly develop and deploy business workflows to automate every business process and trigger it conversationally. The platform provides in-depth insights and suggestions, assisting you in further fine-tuning the process.
These processes might be applying for a leave, submitting a claim reimbursement or raising an invoice.
Optimize Experiences
The process assistants built on the platform are conversational; interact in natural language. Just say – claim reimbursement or apply for leave.
Lower Costs
The single platform is ideal for building virtual and process assistants; deploy them on multiple channels. You will not spend on numerous tools.
Increase CSAT
Let your users have human-like conversations and access assistants on their desired channels at their convenience, thus gaining higher customer satisfaction.
Design Business Process Flows
with a drag-and-drop tool
Most app development tools require extensive coding. Kore.ai’s intuitive drag and drop interface empowers process owners and citizen developers to build powerful process assistants with minimal coding. Flowchart-like tools on an infinite canvas comprehensively capture and implement multi-user, multi-step workflows.
Conversation First
the natural way of triggering processes
Seamlessly integrate AI-powered virtual assistants into your process workflows without the need for external APIs. Invoke the processes with human-like conversations.
Multi-User, Multi-Step
workflows automate processes across departments
The platform offers extensive tools to implement build workflows that can accommodate your business logic and complex workflows. Efficiently execute multi-user, multi-step scenarios.
Collect User Information
with custom forms
Capture user inputs quickly with intuitive UI-rich forms. Build dynamic digital forms using a wide range of prebuilt components using drag-n-drop tools. The forms adapt to different views based on user role and state of the workflow.
Orchestrate Information
from various sources
Seamlessly integrate with business systems using APIs and connect with other flows to easily exchange information. Moreover, create a data table on the platform to store, read, and modify the data as needed.
Make Informed Decisions
with advanced reports and insights
The reporting module provides comprehensive information and critical insights on events and tasks helping you discover problems and optimize performance. Graphical visualizations help with more profound analysis. Further, create custom reports to track the key performance indicators.
Expedite Development
with ready-to-use templates
The Process Assistant builder offers pre-built templates that automate processes across the enterprise functions. These include HR, Finance, Admin, Legal, Marketing and more. Configure or customize these templates to meet your specific needs.
Choose from Pre-built Workflows
Accounting & Finance
Budget Approval
Asset Purchase
Travel Request
Purchase Order
Reimbursement
Human Resources
Job Offer
Employee Onboarding
Timesheet
Leave Request
Employee Exit Process
Sales
Invoice
Quotation
Discount Approval
Incentive Claim
Sales Order
Procurement
Purchase Invoice
Vendor Payment
Contract Management
Onboarding new customers
Administration
IT Access Control
Vehicle Pass Request
Service Request
Problem Management
Incident Request
No-code Builder
Optimize Experiences and Automate Interactions Right Now!
Are you a non-developer, business user or non-data-scientist and willing to build & deploy AI-powered virtual assistants and process assistants? Here you go, the Kore.ai XO Platform’s no-code tooling capabilities enable you to achieve your goal without writing a single-line-of-code.
The platform’s no-code tooling, drag-n-drop interface, UI-based training module and pre-built templates are ideal for you to kick-start your conversational AI journey instantly.
Documentation
Learn all things about Kore.ai XO Platform
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Academy
Get trained and certified on Kore.ai XO Platform
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Template Store
Accelerate your conversational AI projects
Leverage pre-built templates from the Kore.ai Template Store. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Automate Business Processes with Ease!
