Small Businesses can put AI to work using our new XO Express
Active Prompting with Chain-of-Thought for Large Language Models
The Five Levels Of AI Agents
Exploring the Purpose, Power & Potential of Small Language Models (SLMs)
Teaching LLMs to say "I don't know"
In the news: Kore.ai Named a Leader in the Forrester Wave™
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Exceed Guest Expectations with AI for Hospitality.

Deploy a secure, purpose-built solution with generative and conversational AI that increases guest satisfaction.

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Travel Hospitality
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Guest-Ready Virtual Assistant
Address common guest questions for reservations, bookings, and guest requests seamlessly on voice and digital channels.
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Instant FAQs with Your Own Data
Answer critical, frequently asked questions using your documentation quickly and easily with a conversation.
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Automate Up-Sell/Cross-Sell Opportunities
Deliver dynamic offers with a hyper-personalized booking experience that keeps your guests engaged and drives incremental revenue.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security offering the most efficient guardrails. We never store any PII or PCI data and remain compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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AI-Native Contact Center
Deploy a next-generation contact center solution that focuses on intelligent routing, pre-configured integrations, and intuitive agent management capabilities.
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Transform Agents with Intelligent Coaching
Provide your agents with a Co-pilot that gives them next-best actions just-in-time to help close deals with your customers.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

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Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy

This report reveals the stark contrast between agent expectations and reality for contact centers.

Check Out the report
Blog Enable Your Workforce

Engage with Your IT Workforce

Learn how you can empower your employees by streamlining IT processes and inquiries.

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Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

QA expert

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.

Management / Business Consulting

Consumer Goods

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Gartner peer insights

Product Owner

Greatest strength of Kore is customizability and ability to integrate with other systems

Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.

Product Management

Consumer Goods

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Gartner peer insights

Automation DevCell Lead

Good platform with excellent customer support

Overall the platform is covering all of our needs. Support from Kore.ai has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.

Customer Service and Support

Consumer Goods

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Gartner peer insights

AI & Automation Manager

Consumer Goods company on Digital Transformation path with Kore.ai

AB-Inbev’s overall experience has been amazing, built on a very strong partnership. Kore.ai always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.

Information Technology

Consumer Goods

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Gartner peer insights

Senior Manager

Good platform to start with, with the simplicity in terms of development of chatbots

Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those

Information Technology

Consumer Goods

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Enabling Our Customers to Create Extraordinary Experiences

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More Features

Travel and Hospitality

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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