Empower your agents by equipping them with AI-Desktop, a customizable, roles-based solution. The tool provides agents with everything they need, including their virtual assistant, pertinent contextual information, and access to real-time metrics.
Omnichannel Desktop
Enable agents to expertly provide customers with a smooth and consistent experience across their preferred communication channels, be it through voice calls, chat, email, or various digital platforms. Put customer satisfaction above everything.
Contextual Handoff
Empower your agents with complete conversation context, regardless of the channel, enabling them to seamlessly resume interactions for informed and continuous customer engagement.
Virtual Assistant
Free your agents to prioritize exceptional customer experiences as their virtual assistant efficiently manages tasks, monitors, and guides conversations, streamlining operations and enhancing service quality.
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
or click below to jump to a specific page
Learn how Kore.ai products and solutions can drive ROI, reduce expenses and increase revenue.
