Universal Virtual Assistants (UVAs) link individual virtual assistants, enhancing user experience with a unified interface. Update the UVA incrementally, adding new skills without affecting prior ones. Efficiently route actionable requests, expediting task execution.
Identification
Universal Virtual Assistants receive user requests, orchestrate activations of connected assistants for multitasking, ensure seamless transitions between tasks, and deliver a superior customer experience while maintaining ongoing conversations.
Training
The training of Universal Virtual Assistants centers on ‘virtual assistant identification.’ This involves instructing them using invocation phrases, names, and user responses. Further, enhance their training by identifying unmatched intents and seamlessly connecting matching utterances with the right assistants and their associated tasks.
Rich Text
Kore.ai XO Platform introduces digital skills to create interactive virtual assistants with widgets, panels, and forms, delivering a seamless blend of natural conversation and digital interaction for users. This empowers users to accomplish tasks effortlessly through typing and tapping.
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
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