Drive Engagement and Loyalty
with multilingual virtual assistants
Enhance your customer and employee experience by communicating with them in their preferred language. The latest platform update lets you enable multilingual virtual assistants automatically. You only need to train the virtual assistant in one of your preferred languages, and the language-agnostic NLP models start engaging the users in over 100 languages. Further, you can leverage auto-translation of the responses via translation services from Google Cloud or Microsoft.
Converse in 100+ languages
The Kore.ai XO Platform offers language-agnostic NLP models enabling you to engage customers in over 100 languages. You can train the models in any of your preferred languages. The platform also allows you to build language-specific models for 25+ popular languages.
Deliver extraordinary experiences
with natural conversations
The Kore.ai language detection algorithm detects the language based on the utterances and switches conversations to the respective one. Configure your virtual assistant to communicate in the user-preferred language and retain that preference for subsequent interactions.
Multilingual Virtual Assistants Support
Automatic System
Entity Recognition
Recognize universal system entities including dates, time, currency, numbers, ordinals, quantity and orders.
Custom Named
Entity Recognition
Recognize and automatically extract custom entities in user preferred language.
Built-In and
Custom Small Talk
Respond to small talk with consideration for culture and nuanced chit-chat. Expand the conversations with brand-specific responses.
