Introduce Your Customers to an Effortless Travel Experience
Traveling the world just got easier with AI-driven intelligent virtual assistants.
Give your guests an intelligent 24×7 virtual concierge that’s always there to find travel information, make bookings, retrieve reservations, or be informed when travel disruptions occur. It frees up internal staff from routine tasks and inquires and delivers a modern, personalized, AI-driven CX, so your business can stay ahead of new customer demands, increase customer loyalty, and drive better business outcomes.
The travel industry is being revolutionized by the rise of conversational AI. With its ability to understand natural language, chatbots for hotels or intelligent virtual assistants are some examples of conversational Ai for travel that can provide customers with personalized and responsive customer service that has previously been impossible.
By using natural language processing (NLP) technology, intelligent virtual assistants can quickly respond to customer inquiries and provide accurate answers in a fraction of the time it would take for traditional customer service agents. Additionally, this technology allows for more efficient handling of complicated requests like booking flights or hotel rooms, which could have taken several minutes before.
With the help of conversational ai for airlines or a virtual travel agent, customers no longer need to wait on hold or go through multiple levels of support just to get their questions answered – This makes it easier than ever for travelers to find what they are looking for quickly and efficiently while also providing companies with a cost-effective way to improve their customer experience.
Intelligent virtual travel assistants can understand intents and recognize travel requests and behavior, allowing you to create more engaging experiences for frequent travelers and new customer acquisition.
AI travel agents can handle a limitless amount of incoming interactions and outbound notifications 24x7x365 – overall operational efficiency is increased while freeing up staff to optimize and delight the traveler or guest.
Offer omnichannel service and support experiences for your customers wherever they are. Provide a consistent and seamless cross-channel experience for customers to engage, inquire and request service, whenever, wherever, using the channel that best suits them.
Attract and engage your customers by sending timely, relevant, and personalized notifications, messages, and offers to improve traveler experiences and outcomes.
Here is what drives the customers to deploy Kore.ai solution: