Loved and Praised by Customers and Users
Checkout rave reviews from our customers and developers.
After spending whole year on selecting a vendor for Conversational AI Platform and reviewing multiple domestic and international vendors we decided to start a project with Kore.ai and we’re very happy with the decision being made.
Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.
The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.
Kore.AI is truly a complete enterprise level Conversational AI platform that has helped our organization to take our customer self service capabilities to the next level. It allows us to offer cutting edge technology through both voice and digital channels to automate processes for our customer interactions.
The usability of the platform is great. Most business users can very easily develop and maintain most use-cases while the platform still supports very complex workflows. The training resources and documentation are comprehensive and easy to navigate. the NLP engine is robust and can be trained efficiently using varied approaches.
Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.
In our organisation, we are using the VA platform. It a very strong product with many out of the box capabilities and great UX.
Kore.ai has provided us the ability to effectively integrate a Virtual Assistant into our existing chat platform. They have been flexible with the various installation options, and their product is solid, reliable and flexible.
My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.
Kore.AI has been a great partner, always listening to our needs and helping us reach our goals. The platform’ capabilities are impressive and they have a great customer success team.
Kore ai provides contact center capabilities that one look out for in their digital transformation journey. With both bot and voice capability one suite provides easy integration with existing enterprise systems.
Overall, we are quite satisfied with this platform, as it offers a variety of services at enterprise level. It has help us to reduce the overall costs by implementing the bot as a substitute. The project build and implementation were very organized, and they moved quickly.
As a partner, we are using the Bot platform extensively for VOICE. We have integrated the kore.ai Bot platform to various voice components efficiently, and our clients are extremely satisfied with our overall solution.
This is a tool that, although it is of robotic intelligence, also includes real-time communication systems, this tool that functions as a robotic assistant for group management that has chat bots or even those that have response systems on their websites.
The flexibility of the platform and its broad capabilities made it easy for our organization to adopt Kore.ai as the enterprise conversational AI platform. We as an organization were learning how best to implement and Kore.ai really partnered with this in this journey.