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Happy Agents Deliver Great Customer Experiences

Agent burnout is one of the biggest challenges today’s customer service organizations with an average annual turnover rate consistently in the range of 30-45% range. SmartAssist creates optimal agent experiences and alleviates agent attrition with conversational AI automated assistance and an omnichannel, AI-driven desktop for your agents.

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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms