Use Case: Cross-sell & Prefill
Industry: Banking
Challenge:
- Banks operate in stiff competition, they do not want to leave any stone to unturn to grab customer’s attention and satisfaction
- Retaining the existing customer and selling new products to him is a critical task for every bank
Solution:
- Banks leveraging the conversational capabilities of BankAssist.ai can offer a superior customer experience to their customers
- They can intelligently understand user requirements and promote the right products at the right time
Benefits:
- It results in 5x higher customer loyalty
- The possibility of customer buying new products is increased by 35%