Use Case: Transaction Report

Industry: Banking

Challenge:

• Digital banking enables the quick movement of money, be it bill payments, peer to peer transactions, or repayments
• The ease of online banking results in an increasing number of transactions, making it difficult for individuals to track the payments or money movement

Solution:

• The users can generate transactional reports conversationally using Kore.ai Banking Virtual Assistant
• The assistant intelligently pulls out the required transaction details and present them in an interactive format

Benefits:

• The virtual assistants are available 24×7, thus, improving customer satisfaction and user experience
• The burden on the support is reduced considerably