Use Case: Drug Information
Industry: Healthcare (Patient & Physician Facing)
Challenge:
- Patients sometimes are skeptical about the prescribed drug and the drug interactions and spend hours researching for it over the internet
- Doctors/Pharmacies often have to manually search the drug information to avoid prescribing certain medications to individuals with specific allergies or medical history
Solution:
- An intelligent Virtual Assistant can simplify this process by offering support to patients and professionals who need information regarding drug usage and their interactions
- It can also provide additional information such as differences in brands, alternatives, and warnings
Benefits:
- Users get the required information instantly, thus enhancing the user experience. They don’t have to spend hours searching or wait to connect with their doctor
- Increased efficiency and productivity of health professionals by saving their searching time and efforts